- Answered calls
- 1,52,660
- Last 12 months
- Average call
- 2:36
- Minutes and seconds
- Cost per appointment
- ₹153
- 23,900 booked this year
- Handed to a person
- 9.4%
- 14,334 transfers
Answered and booked
- Answered
- Booked
December 2025: 4,692 answered, 769 booked. January 2026: 6,592 answered, 991 booked. February 2026: 8,377 answered, 1,307 booked. March 2026: 10,617 answered, 1,732 booked. April 2026: 11,701 answered, 1,944 booked. May 2026: 14,051 answered, 2,650 booked. June 2026: 15,879 answered, 2,228 booked. July 2026: 16,291 answered, 2,967 booked. August 2026: 18,095 answered, 3,237 booked. September 2026: 20,262 answered, 3,295 booked. October 2026: 21,580 answered, 4,062 booked.
Outcome mix
- Qualified54,10635%
- Booked25,89717%
- Callback35,38623%
- Transferred14,3349%
- Not interested22,93715%
When callers pick up
Busiest: Tuesday, 6 pm
9 am11 am1 pm3 pm5 pm7 pmMonTueWedThuFriSatSun
Call length
- 4%Under 1 min3 calls
- 29%1 to 2 min21 calls
- 61%2 to 4 min44 calls
- 6%4 to 6 min4 calls
- 0%6 min or more0 calls
Outcomes by agent
- Qualified
- Booked
- Callback
- Transferred
- Not interested
- No answer
- Lead Qualifier27 calls5 qualified, 6 booked, 2 callback, 5 transferred, 3 not interested, 6 no answer
- Lapsed Lead Revival25 calls6 qualified, 5 booked, 5 callback, 1 transferred, 8 no answer
- Front Desk22 calls7 qualified, 7 booked, 5 callback, 2 not interested, 1 no answer
- Site Visit Booker16 calls3 qualified, 3 booked, 4 callback, 3 not interested, 3 no answer